Operations Lead
Remote
Delta Protect
At Delta Protect we simplify and automate Cybersecurity and Compliance for startups and SMEs in Mexico and Latam, automating certifications such as ISO 27001, PCI DSS, SOC 2, HIPAA accompanied by Pentesting, Vulnerability Analysis and Cyber Intelligence. 🚀
From Micro-enterprises, to unicorns 🦄 we believe that Cybersecurity and Compliance is for everyone.
- + More than 150 companies trust us 🔒.
- + 15 industries we love to work with 🤝
- + 7 countries where our customers are located 🌎
- + 600 critical vulnerabilities detected and corrected 💪
- + 1M of exposed data detected in the Dark Web 👁
Why join the team?
Since the pandemic began, cyber-attacks have increased by 400%, resulting in high economic losses for several companies in multiple industries, but the most affected today are SMEs and startups in Latam. 🌎
Therefore, we aim to restore privacy and digital security to Latin American companies and protect them from the next cyberpandemic. 🦠
More reasons why you need to apply with us
- High performance team 💪
- $1200 USD for your personal development 💰
- Flexible working hours 📅
- Major and minor medical expense insurance 🩺
- Hardware provided by us 💻
- Transportation with Uber 🚗
- Flexible, results-oriented vacations 🏝️
- 100% remote or hybrid work, whichever works best for you 🏡
- Results-oriented company ✅
How does the process work?
- Apply in our application form 📩
- In case your profile matches the vacancy, we will have a video call to get to know each other🤝.
- Once the video call is over, you will receive a challenge ⚙️.
- We would have a video call for you to explain how you solved the challenge 💡
- Interview with the founders of Delta Protect 🚀.
Responsibilities:
- Track and document the company's operational processes, ensuring that they are carried out efficiently and effectively.
- Work with technology, product, service, sales and marketing departments to define and document the company's technical and non-technical processes.
- Identify process improvement opportunities and propose solutions to increase the efficiency and quality of internal processes.
- Ensure that process documentation is clear, concise and kept up to date.
- Identify and solve problems related to operational and technical processes.
- Work collaboratively with operations and technology teams to improve the quality and efficiency of existing processes.
- Participate in the implementation of new processes and training of personnel in their correct application.
- Monitor process performance and analyze data to identify areas for improvement and optimization opportunities.
Requirements:
- Preferably a Bachelor's degree in Engineering (Industrial or Chemical).
- Previous experience in the design, documentation and improvement of operational and technical processes in a company.
- Advanced knowledge of technical process documentation tools such as Jira, Confluence, Lucidchart and Notion.
- Knowledge in the implementation of process improvement methodologies, such as Lean Six Sigma or Kanban, in a technology environment.
- Ability to analyze data and make informed decisions based on the information.
- Excellent communication skills and ability to work as part of a team.
- Excellent ability to organize and prioritize tasks.
- Willingness to work in a dynamic and changing environment.
Desired skills and experience:
- Experience in the implementation of quality management systems in technology companies.
- Knowledge in risk identification and technology project management.
- Experience in the creation and management of a central library of technical process documentation.
- Advanced knowledge of process automation technology and software.
- Advanced knowledge of the organizational structure and business processes of a technology company.
- Ability to lead and motivate teams to improve technical processes.
- Ability to work in a dynamic and constantly changing environment.
