Cybersecurity Pre-Sales Analyst

Delta Protect

At Delta Protect we make Cybersecurity and Compliance accessible, automated and actionable for companies throughout Latin America. We accompany our clients in certifications such as ISO 27001, PCI DSS, SOC 2, HIPAA, integrating Pentesting, Threat Detection, Cyber Intelligence and 24/7 Security Operations with a technical, human and business approach.

From Micro-enterprises, to unicorns 🦄 we believe that Cybersecurity and Compliance is for everyone.

Our Impact

• +300 companies trust us 🔒.
• +500 successful projects delivered ⚙️
• +15K endpoints monitored in real time 📡
• +1K critical vulnerabilities detected and corrected 💪
• +1M of exposed data detected on the dark web 👁️
• +7 countries with protected customers 🌎
• +6 years transforming cybersecurity in LATAM 🚀.

Why join Delta?

Cyberattacks have increased by more than 400% since the 🦠 pandemic, and companies are the main target. Our purpose is clear: to protect LATAM's business fabric from the next cyber pandemic... and we want you to be part of the team building this defense. 🌎

What do we offer you?

• 🧠 High Performance Team: you will learn more in 3 months than in 1 year elsewhere .
• 1200 USD for personal development
• 🩺 Major and minor medical insurance
• 💻 Hardware included
• 🚗 Transportation with Uber for face-to-face activities.
• 🏝️ Flexible, results-oriented vacations
• 🏡 Hybrid work
• ✅ Culture in pursuit of excellence, results-oriented.

How does the process work?

1. Apply in our application form 📩
2. If your profile fits, you'll get an initial screening call 🤝
3. We will send you a technical or practical challenge ⚙️
4. You will present your solution to the area leader in a video call💡
5. You will have a session with the Head of People to assess cultural fit 🧩
6. Finally, you will talk to the founders of Delta Protect 🚀.

About the role

The Cybersecurity Presales Analyst will provide essential support to the sales and engineering team in the sales cycle of security solutions and services. Their main role is to assist in the documentation, quoting of proposals, ensuring that the scope of the service is well defined and aligned with operational capabilities. This role is key to the standardization and efficiency of the pre-sales process.

Your Main Challenges

1. Support in Documentation of Proposals and Bids:

• Actively support in the development of technical and economic proposals for security tools and managed services (including, but not limited to, SOC - Security Operations Center proposals).
• Collaborate in the creation of datasheets for the cybersecurity solutions in the portfolio.
• Assist in the preparation of comparative matrices of solutions for the portfolio, highlighting value and differentiators.
• Participate in the standardization of implementation and service cost calculators.
• Support in the creation of forms and templates for the initial technical information gathering with the client.

2. Coordination and Operational Management:

• Request and manage quotations from suppliers and manufacturers of cybersecurity solutions.
• Perform rigorous follow-up of requested quotations, ensuring response times and accuracy.
• Support in the formal and detailed delivery of the Statement of Work (SOW) to the Operation/Implementation team to ensure a smooth transition of the project.

Technical Support and Presentation:

• Support in the elaboration of visual and technical presentations of the solutions and portfolio.

4. Commercial Follow-up:

• Assist in the follow-up of business (opportunities) assigned to the pre-sales area, keeping the information updated and organized.

What you need to be successful

Indispensable:

• University degree in Systems Engineering, Electronic Engineering, Telecommunications or related field (or equivalent experience).
• Previous experience (minimum 1 year) in technical support roles, IT administration, documentation or pre-sales, commercial, preferably in the area of Cybersecurity.
• Knowledge of the main cybersecurity solutions and concepts (e.g. SOC, EDR, Antispam, Firewalls, etc.).
• Advanced use of office tools (Excel and PowerPoint) for documentation, costing and presentations.

Key skills:

• Excellent written and verbal communication skills to interact with internal teams (Commercial, Operations) and suppliers.
• Detail orientation and high precision in the preparation of technical and economic documents.
• Ability to organize and manage multiple tasks and deadlines simultaneously.
• Aptitude for teamwork and constant support.
• Proactivity and willingness to learn about new security technologies.

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